Term & Conditions

Terms & Conditions
We are committed to providing a high standard of quality in the information provided on this website and every effort has been made to ensure that this information is accurate and up-to-date.

Our website may include links to other World Wide Web sites. We do not endorse or approve the contents of any third party web sites to which these pages are linked and do not accept any liability for action you may take as a result of relying on information or advice obtained from such sites.

Errors Or Orders Not Received
If you notice an error in your order, please report it to us immediately. Any errors made by the customer, will be the customer's responsibility.

Any errors made by Woven Labels AU must be reported to us within 21 days of receipt of the order so that we can remake and reship the order.

Any Orders NOT received must be reported to us within 21 days after the projected received date. If you do not notify us within the 21 days, to report an error made by our company or an order that was never received, Woven Labels AU will not be responsible to remake, reship, or issue credit for the original order. There are no exceptions to this policy.

Changing Your Order
Once an order is placed via phone, mail, fax or web, we are unable to change or cancel that order.

Since it is impossible to predict when an order that has been posted to us will arrive, we are unable to make any changes or cancellations to ANY orders posted to us.

Please always double check your orders, especially ones you mail, as you will still be charged even if you have made an error. We will not issue any credits or remakes under any circumstances for any errors the customer makes on an order.

Return Policy
We regret that we do not accept refunds or exchanges on any personalized items, or for the dislike of your color choice. Every order we process is done on a custom basis. Since we print /weave exactly what you send us, we strongly suggest you carefully PROOF READ your order. We will not be responsible for re-printing an order you have entered or sent incorrectly.

If your order is misprinted or damaged, we will happily replace the EXACT order you placed and promptly ship it to you. You do not have the option to alter wording, color choice etc
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